we999 Terms & Conditions

These Terms & Conditions ("Terms") apply between we999 ("Platform", "we", "our") and every individual who uses our services ("User", "you"). By accessing services through our website, mobile app, or any digital channel, these Terms automatically come into effect.

we999 is an online gaming and entertainment platform offering slot games, live casino, cricket betting, and other interactive games. This platform is operated for entertainment purposes only.

These Terms may be updated from time to time. Continuing to use we999 after any changes indicates that you have accepted the updated Terms. We recommend reviewing this page regularly.

2.1 Age & Eligibility Requirements

To register and play on we999, you must be at least 21 years of age. Registration by minors is strictly prohibited. We may request proof of age verification at any time and reserve the right to close an account if satisfactory proof is not provided.

2.2 One Person, One Account

Each individual may operate only one account. Creating multiple accounts under the same name or from the same device is strictly prohibited. Violating this rule will result in all accounts being closed, and bonuses and winnings may be forfeited.

2.3 Providing Accurate Information

Providing complete, accurate, and up-to-date information at the time of registration is mandatory. Any changes to your information must be updated in your account promptly. we999 is not responsible for any issues arising from incorrect or false information provided.

3.1 Password & Security

It is your responsibility to keep your account password confidential. we999 will never ask for your password by phone, email, or chat. Allowing any third party to use your account is strictly prohibited.

If you suspect unauthorized access to your account, notify our support team immediately. we999 is not liable for any loss resulting from negligence on your part.

3.2 KYC Verification

To ensure safe and transparent gaming, we999 may initiate an identity verification (Know Your Customer — KYC) process at any time. This process may require a national ID card, passport, or other government-issued documents. Withdrawals may be temporarily held until verification is complete.

3.3 Account Usage

The following activities are strictly prohibited using your account:

• Any form of fraudulent activity or system manipulation
• Playing games using automated software, bots, or scripts
• Money laundering or illegal financial transactions
• Deceiving or harassing other users
• Attempting to exploit technical vulnerabilities in the platform

4.1 Deposit Terms

The minimum deposit amount on we999 is ৳200 per method. We currently accept deposits via bKash, Nagad, Rocket, Upay, and bank transfer. Deposits are generally processed instantly, though delays may occasionally occur depending on the payment provider's processing time.

Only payment methods registered in your own name may be used. Deposits from third-party accounts or cards will not be accepted and such transactions may be cancelled.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals must be made to the same payment method used for the deposit.

We reserve the right to verify any withdrawal request. If fraud or a breach of rules is suspected, the withdrawal may be temporarily held while an investigation is conducted.

4.3 Transaction Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). we999 is not liable for any discrepancies arising from currency conversion on transactions made in foreign currencies.

5.1 Welcome Bonus

we999 offers a 150% bonus on your first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus, bringing your total balance to ৳2,500. Depositing ৳12,000 or more gives you the maximum ৳8,000 bonus, bringing your total balance to ৳20,000.

5.2 Wagering Requirement

To withdraw bonus funds, you must wager 25 times the bonus amount. The wagering requirement applies only to the bonus amount — not to deposited funds.

Example: ৳1,500 bonus × 25 = ৳37,500 total wagering must be completed before withdrawing bonus winnings.

5.3 Other Promotions

we999 regularly offers various promotional deals. Each promotion has its own terms, which are stated in the promotion details. Bonuses may be forfeited if general terms are not followed.

5.4 VIP Program

we999 has four VIP tiers for regular players:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Your gaming activity and level of participation are considered for moving up to a higher tier. we999 reserves the right to modify VIP benefits.

6.1 Fair Play Policy

we999 ensures fair and transparent outcomes in all games. Slot and casino games operate using encrypted Random Number Generator (RNG) technology. Betting markets are settled according to defined rules.

6.2 Technical Issues

If any game is interrupted due to a technical fault or disconnection, we999 will attempt to provide the best possible resolution. However, we999 is not liable for losses caused by internet connection or device issues.

6.3 Betting Limits

we999 sets minimum and maximum bet limits across various games. These limits are displayed in the game interface. We reserve the right to change these limits at any time.

we999 treats responsible gaming as its highest priority. Gaming is a form of entertainment — not a source of income. We encourage users to set their own budget and play within their limits.

Upon your request, we can provide the following options:

• Setting daily, weekly, or monthly deposit limits
• Temporary or permanent account suspension
• A break from the platform for a set period (cooling-off period)

For more information on responsible gaming, please visit our Responsible Gaming page.

All content on the we999 platform — including logos, designs, graphics, software, text, and other materials — is protected as our intellectual property. Reproducing, distributing, or commercially using any part of this content without our prior permission is strictly prohibited.

Content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) is protected under their own intellectual property rights. The respective provider's terms apply to the use of such content.

The way your personal information is collected, stored, and used is described in detail in our Privacy Policy. This Privacy Policy is an integral part of these Terms.

we999 uses SSL encryption technology to keep your information and transactions secure. Your personal information is not sold to third parties, though it may be shared with authorities where legally required.

we999 is not liable in the following situations:

• Loss caused by internet disconnection or device issues
• Loss resulting from unauthorized third-party access to your account
• Technical issues beyond our control (force majeure)
• Loss arising from a user providing false information or breaching the rules
• Disruptions caused by issues in a third-party game provider's system

Gaming is an entertainment activity and carries financial risk. Please be aware of the possibility of losing deposited funds. we999 does not guarantee any specific winnings or returns.

11.1 we999's Rights

We may temporarily suspend or permanently close an account without prior notice for the following reasons:

• Violation of any provision of these Terms
• Evidence or suspicion of fraudulent activity
• Bonus abuse or operating multiple accounts
• Failure to complete KYC verification or providing false information
• The need to comply with legal or regulatory directives

11.2 User Rights

You may contact our support team at any time to request the closure of your account. Before closing your account, you will be given the opportunity to withdraw your regular balance (excluding ineligible bonuses).

we999 reserves the right to modify, add to, or cancel these Terms at any time. For significant changes, we will attempt to notify users via email or platform notification.

Continuing to use we999 after updated Terms are published will be considered acceptance of the new Terms. If you object to the new Terms, you may request account closure.

The latest version of these Terms will always be available on our website. The "Last Updated" date is noted at the top of the page.

If you have any questions or complaints about these Terms, please contact our support team. We provide support in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: Available directly on the platform, 24/7
• Email: [email protected]

After a complaint is submitted, our team will investigate promptly and work toward a resolution. We take all user complaints seriously.